Omnisupply

Omnisupply

An enterprise grade solution to address supply chain disruptions domestically and internationally. With OmniSupply, companies are able to futureproof their supply chains and optimize their current operations — remaining dynamic and agile in a state of economic uncertainty.

An enterprise grade solution to address supply chain disruptions domestically and internationally. With OmniSupply, companies are able to futureproof their supply chains and optimize their current operations — remaining dynamic and agile in a state of economic uncertainty.

An enterprise grade solution to address supply chain disruptions domestically and internationally. With OmniSupply, companies are able to futureproof their supply chains and optimize their current operations — remaining dynamic and agile in a state of economic uncertainty.

An enterprise grade solution to address supply chain disruptions domestically and internationally. With OmniSupply, companies are able to futureproof their supply chains and optimize their current operations — remaining dynamic and agile in a state of economic uncertainty.

ROLE

UX/UI Design & UX Research

YEAR

Q1 2024

TOOLS

Figma

PROJECT

LINK

Problem

Problem

Since the COVID-19 pandemic, the global supply chain has faced unprecedented challenges, including delivery delays, congestion, and higher transportation costs — leading to a 15% revenue leakage in a US$300 billion global market due to disruptions and legacy business practices.

Since the COVID-19 pandemic, the global supply chain has faced unprecedented challenges, including delivery delays, congestion, and higher transportation costs — leading to a 15% revenue leakage in a US$300 billion global market due to disruptions and legacy business practices.

Since the COVID-19 pandemic, the global supply chain has faced unprecedented challenges, including delivery delays, congestion, and higher transportation costs — leading to a 15% revenue leakage in a US$300 billion global market due to disruptions and legacy business practices.

Problem

Since the COVID-19 pandemic, the global supply chain has faced unprecedented challenges, including delivery delays, congestion, and higher transportation costs — leading to a 15% revenue leakage in a US$300 billion global market due to disruptions and legacy business practices.

Goal

Goal

The goal is to provide real-time visibility into cargo tracking, consolidate transportation rates across regions and providers as well as be the single source of truth for companies, specifically for their supply chains.

The goal is to provide real-time visibility into cargo tracking, consolidate transportation rates across regions and providers as well as be the single source of truth for companies, specifically for their supply chains.

The goal is to provide real-time visibility into cargo tracking, consolidate transportation rates across regions and providers as well as be the single source of truth for companies, specifically for their supply chains.

Goal

The goal is to provide real-time visibility into cargo tracking, consolidate transportation rates across regions and providers as well as be the single source of truth for companies, specifically for their supply chains.

Market Research & Competitor Analysis

Market Research & Competitor Analysis

Research began by analyzing the landscape of the freight forwarding market and existing industry products. According to reports by Maersk, the market is undergoing a digitalization effort and the use of software is still relatively nascent compared to other industries. Despite the limited number of available products, I identified their strengths and weaknesses and gained insights into the industry's needs and preferences.

Research began by analyzing the landscape of the freight forwarding market and existing industry products. According to reports by Maersk, the market is undergoing a digitalization effort and the use of software is still relatively nascent compared to other industries. Despite the limited number of available products, I identified their strengths and weaknesses and gained insights into the industry's needs and preferences.

Research began by analyzing the landscape of the freight forwarding market and existing industry products. According to reports by Maersk, the market is undergoing a digitalization effort and the use of software is still relatively nascent compared to other industries. Despite the limited number of available products, I identified their strengths and weaknesses and gained insights into the industry's needs and preferences.

Market Research & Competitor Analysis

Research began by analyzing the landscape of the freight forwarding market and existing industry products. According to reports by Maersk, the market is undergoing a digitalization effort and the use of software is still relatively nascent compared to other industries. Despite the limited number of available products, I identified their strengths and weaknesses and gained insights into the industry's needs and preferences.

Requirements & User Interviews

Requirements & User Interviews

To navigate the complexities of the industry and understand the impact of legacy business practices in supply chain management, I spoke to stakeholders from the startup developing this idea and personnel from different supply chain operations in Southeast Asia and the U.S to learn more about the wants and needs of the industry.

To navigate the complexities of the industry and understand the impact of legacy business practices in supply chain management, I spoke to stakeholders from the startup developing this idea and personnel from different supply chain operations in Southeast Asia and the U.S to learn more about the wants and needs of the industry.

To navigate the complexities of the industry and understand the impact of legacy business practices in supply chain management, I spoke to stakeholders from the startup developing this idea and personnel from different supply chain operations in Southeast Asia and the U.S to learn more about the wants and needs of the industry.

Requirements & User Interviews

To navigate the complexities of the industry and understand the impact of legacy business practices in supply chain management, I spoke to stakeholders from the startup developing this idea and personnel from different supply chain operations in Southeast Asia and the U.S to learn more about the wants and needs of the industry.

Current Journey

Current Journey

According to the data collected, I was able to create a journey map to visualize and understand the current supply chain experience for the different parties involved. This helped me to identify facets of the experience that were consuming a lot of time and creating compounded bottlenecks — leading to an increase in cost due to the amount of time taken for the next steps to be executed at different phases of the experience.

According to the data collected, I was able to create a journey map to visualize and understand the current supply chain experience for the different parties involved. This helped me to identify facets of the experience that were consuming a lot of time and creating compounded bottlenecks — leading to an increase in cost due to the amount of time taken for the next steps to be executed at different phases of the experience.

According to the data collected, I was able to create a journey map to visualize and understand the current supply chain experience for the different parties involved. This helped me to identify facets of the experience that were consuming a lot of time and creating compounded bottlenecks — leading to an increase in cost due to the amount of time taken for the next steps to be executed at different phases of the experience.

Current Journey

According to the data collected, I was able to create a journey map to visualize and understand the current supply chain experience for the different parties involved. This helped me to identify facets of the experience that were consuming a lot of time and creating compounded bottlenecks — leading to an increase in cost due to the amount of time taken for the next steps to be executed at different phases of the experience.

Brainstorming Session

Brainstorming Session

Based on the research I conducted and the feedback I received through stakeholder and user interviews, I found consistent problems that stakeholders face in supply chain management. Through my findings, I started to imagine ideas that could help solve the problems found and streamline the supply chain process in a more centralized way. The brainstorming session allowed me to determine the must-haves and the nice-to-haves in a supply chain management platform.

Based on the research I conducted and the feedback I received through stakeholder and user interviews, I found consistent problems that stakeholders face in supply chain management. Through my findings, I started to imagine ideas that could help solve the problems found and streamline the supply chain process in a more centralized way. The brainstorming session allowed me to determine the must-haves and the nice-to-haves in a supply chain management platform.

Based on the research I conducted and the feedback I received through stakeholder and user interviews, I found consistent problems that stakeholders face in supply chain management. Through my findings, I started to imagine ideas that could help solve the problems found and streamline the supply chain process in a more centralized way. The brainstorming session allowed me to determine the must-haves and the nice-to-haves in a supply chain management platform.

Brainstorming Session

Based on the research I conducted and the feedback I received through stakeholder and user interviews, I found consistent problems that stakeholders face in supply chain management. Through my findings, I started to imagine ideas that could help solve the problems found and streamline the supply chain process in a more centralized way. The brainstorming session allowed me to determine the must-haves and the nice-to-haves in a supply chain management platform.

Sketch

Sketch

I started my conceptualization process by sketching a combination of different features and components to address the research and feedback I received during my interviews and market analysis. This allowed me to experiment with different data points to present and determine the best layout to present all the information.

I started my conceptualization process by sketching a combination of different features and components to address the research and feedback I received during my interviews and market analysis. This allowed me to experiment with different data points to present and determine the best layout to present all the information.

I started my conceptualization process by sketching a combination of different features and components to address the research and feedback I received during my interviews and market analysis. This allowed me to experiment with different data points to present and determine the best layout to present all the information.

Sketch

I started my conceptualization process by sketching a combination of different features and components to address the research and feedback I received during my interviews and market analysis. This allowed me to experiment with different data points to present and determine the best layout to present all the information.

Wireframing

Wireframing

After creating a basic outline on paper, I began creating low-fidelity wireframes using Figma. The wireframes allowed me to refine the design further, providing a more concrete representation of the overall layout, structure, and functionality of the app. By creating wireframes, I was able to experiment with different design elements and test the usability of the interface before investing time and resources into a more high-fidelity design.

After creating a basic outline on paper, I began creating low-fidelity wireframes using Figma. The wireframes allowed me to refine the design further, providing a more concrete representation of the overall layout, structure, and functionality of the app. By creating wireframes, I was able to experiment with different design elements and test the usability of the interface before investing time and resources into a more high-fidelity design.

After creating a basic outline on paper, I began creating low-fidelity wireframes using Figma. The wireframes allowed me to refine the design further, providing a more concrete representation of the overall layout, structure, and functionality of the app. By creating wireframes, I was able to experiment with different design elements and test the usability of the interface before investing time and resources into a more high-fidelity design.

Wireframing

After creating a basic outline on paper, I began creating low-fidelity wireframes using Figma. The wireframes allowed me to refine the design further, providing a more concrete representation of the overall layout, structure, and functionality of the app. By creating wireframes, I was able to experiment with different design elements and test the usability of the interface before investing time and resources into a more high-fidelity design.

OUTCOME: DOCUMENT CENTRALIZATION

OUTCOME: DOCUMENT CENTRALIZATION

Supply chain managers constantly liaise with shipping partners to ensure smooth product shipments and proper documentation. This involves coordinating schedules, addressing potential issues, and verifying compliance with shipping regulations. With OmniSupply, they can efficiently manage all communications, track shipment statuses in real-time, and maintain a record of all interactions with the company's shipping partners, ensuring a seamless and transparent supply chain process.

Supply chain managers constantly liaise with shipping partners to ensure smooth product shipments and proper documentation. This involves coordinating schedules, addressing potential issues, and verifying compliance with shipping regulations. With OmniSupply, they can efficiently manage all communications, track shipment statuses in real-time, and maintain a record of all interactions with the company's shipping partners, ensuring a seamless and transparent supply chain process.

Supply chain managers constantly liaise with shipping partners to ensure smooth product shipments and proper documentation. This involves coordinating schedules, addressing potential issues, and verifying compliance with shipping regulations. With OmniSupply, they can efficiently manage all communications, track shipment statuses in real-time, and maintain a record of all interactions with the company's shipping partners, ensuring a seamless and transparent supply chain process.

OUTCOME: DOCUMENT CENTRALIZATION

Supply chain managers constantly liaise with shipping partners to ensure smooth product shipments and proper documentation. This involves coordinating schedules, addressing potential issues, and verifying compliance with shipping regulations. With OmniSupply, they can efficiently manage all communications, track shipment statuses in real-time, and maintain a record of all interactions with the company's shipping partners, ensuring a seamless and transparent supply chain process.

OUTCOME: REAL TIME DATA VISIBILITY

OUTCOME: REAL TIME DATA VISIBILITY

Finance teams with large supply chain operations typically struggle with tracking freight expenses, particularly duties and fees. With OmniSupply, they can monitor every cent spent, providing detailed visibility into all freight costs. Additionally, they can track the status of each shipment in real-time, ensuring accurate budgeting and financial oversight.

Finance teams with large supply chain operations typically struggle with tracking freight expenses, particularly duties and fees. With OmniSupply, they can monitor every cent spent, providing detailed visibility into all freight costs. Additionally, they can track the status of each shipment in real-time, ensuring accurate budgeting and financial oversight.

Finance teams with large supply chain operations typically struggle with tracking freight expenses, particularly duties and fees. With OmniSupply, they can monitor every cent spent, providing detailed visibility into all freight costs. Additionally, they can track the status of each shipment in real-time, ensuring accurate budgeting and financial oversight.

OUTCOME: REAL TIME DATA VISIBILITY

Finance teams with large supply chain operations typically struggle with tracking freight expenses, particularly duties and fees. With OmniSupply, they can monitor every cent spent, providing detailed visibility into all freight costs. Additionally, they can track the status of each shipment in real-time, ensuring accurate budgeting and financial oversight.

OUTCOME: FREIGHT RATES

OUTCOME: FREIGHT RATES

As supply chains become more uncertain in the current economic climate, companies need to remain dynamic in order to ensure their supply chains remain undisrupted. With OmniSupply, companies can find alternatives to their supply chain concerns - anytime and anywhere.

As supply chains become more uncertain in the current economic climate, companies need to remain dynamic in order to ensure their supply chains remain undisrupted. With OmniSupply, companies can find alternatives to their supply chain concerns - anytime and anywhere.

As supply chains become more uncertain in the current economic climate, companies need to remain dynamic in order to ensure their supply chains remain undisrupted. With OmniSupply, companies can find alternatives to their supply chain concerns - anytime and anywhere.

OUTCOME: FREIGHT RATES

As supply chains become more uncertain in the current economic climate, companies need to remain dynamic in order to ensure their supply chains remain undisrupted. With OmniSupply, companies can find alternatives to their supply chain concerns - anytime and anywhere.

KEY FINDINGS

KEY FINDINGS

23%

OPS EFFICIENCY

Quicker issue resolution between clients and shipping partners.

Quicker issue resolution between clients and shipping partners.

30%

BUDGETING ERRORS

Precise financial tracking and informed decision-making for finance teams.

Precise financial tracking and informed decision-making for finance teams.

21%

LATE SHIPMENTS

Mimimal disruptions in the supply chain experience through real-time tracking.

Mimimal disruptions in the supply chain experience through real-time tracking.

23%

OPS EFFICIENCY

Quicker issue resolution between clients and shipping partners.

30%

BUDGETING ERRORS

Precise financial tracking and informed decision-making for finance teams.

21%

LATE SHIPMENTS

Mimimal disruptions in the supply chain experience through real-time tracking.

23%

OPS EFFICIENCY

Quicker issue resolution between clients and shipping partners.

30%

BUDGETING ERRORS

Precise financial tracking and informed decision-making for finance teams.

21%

LATE SHIPMENTS

Mimimal disruptions in the supply chain experience through real-time tracking.

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©2024 ALL RIGHTS RESERVED.

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